Terms and Conditions
Vacation Rental Agreement
Thank you for choosing one of our properties for your vacation. We hope that you will have a pleasant
stay. Please initial each page, sign and date at the end of the agreement, and return by scan and email.
Many thanks and have a wonderful vacation!
I,__________________________ wish to rent to rent the property described as
located in Tamarindo, Costa Rica beginning on _______________ 20____ and ending
on______________ 20 ____ at
the rate of ____________________.
Payment shall be made as follows:
Initial Payment (50%) of __________ due immediately. Your reservation is not confirmed until
payment is received
Final Payment (50%) of ___________due _______________(60 days prior to check in)
A security deposit of $500 (cash only) is required at check in as a security deposit. This is
refundable, as set out in Clause 22 below.
PLEASE ADVISE US IF YOU EXPECT TO ARRIVE AFTER 5:00PM OR ON A DATE OTHER
THAN ABOVE. There is a $50 check in fee if your check in is prior to 8am or after 8pm.
Check-in time is 4:00PM. Check out time is 11:00AM.
Page 1 Renter Initials ________Country: ________________________________________
We provide a full concierge service with our units and are happy to assist you with any needs. Our
services include airport transportation, car rental, booking tours, reservations, etc. We want to make
your stay as stress-free and enjoyable as possible. We look forward to hearing from you and please do
not hesitate to call or email with any questions about the unit and/or the area.
The guests who shall be staying at the villa are:
Page 2 Renter Initials ________8. ___________________________________________
RENTAL RULES AND REGULATIONS
1. Guaranteed check-in time is 4:00PM. If the property you are renting has been cleaned and
inspected prior to your arrival on your arrival day, we will release it to you earlier. Most of ur
units have keyless entry. For the ones that don’t, keys can be picked up at the Coldwell Banker
office, Plaza Conchal, in the center of Tamarindo. Keys will not be issued until the $500 cash
security deposit is received.
2. Late check-in: If your check-in day is on Sunday, or if you are planning to arrive after
5:00PM on any other day, you need to contact us in advance to make arrangements to pick up
your keys. If you have any problems, please come into the office by noon the next day.
3. Check-out time is 11:00AM on your departure date. Please, no exceptions, unless otherwise
arranged 24 hours in advance. A $25/hour fee will be charged for each hour (or portion
thereof) past the required check-out time unless previously arranged. If you expect to
check-out before our office opens in the morning, please make arrangements with us in
advance about where to leave your keys. A $50 per item fee will be charged for each lost or
unreturned set of keys.
4. Cancellations must be in writing. A sixty (60) day notice is required for cancellation.
Cancellations that are made more than sixty (60) days prior to the arrival date will incur a
penalty of 50% of the rental amount. Cancellations or changes that result in a shortened stay,
that are made within 60 days of the arrival date, forfeit the full payment. Cancellation or early
departure does not warrant any refund of rent or deposit.
5. Pets are not permitted in most of the rental properties. Prior approval must be obtained in
writing if you wish to bring you pet. Violation is grounds for immediate termination of the
rental agreement with no refunds.
6. Sleeping Capacity and Disturbances: Renters and all other occupants will be required to
vacate the premises and forfeit the rental fee and security deposit for any of the following
reasons: a) occupancy exceeding the sleeping capacity stated on the reservation confirmation;
b) using the premises for any illegal activity; c) causing damage to the premises rented or to
any of the neighboring properties; d) occupancy and use of the premises and common areas in
such a manner that disturbs or offends other guests or residents; e) smoking inside the house or
condominium. Smoking is only allowed outside; f) any other acts which interfere with
neighbors’ right to quiet enjoyment of their property. We wish you to have an enjoyable
vacation, but you must respect the rights of other guests.
7. Appliance Malfunctions: There are no rebates or refunds issued for any malfunctions or
service requests for air conditioning, televisions, pools, appliances, elevators, etc. as every
good faith effort is made to insure that the property is maintained to the highest standards.
Every effort will be made to affect repairs as quickly as possible. Additionally, no refunds will
be given due to power blackouts, water shortage, flooding or construction at adjacent
8. Care of Property: You are expected to care for the property as if it were your own. In
addition, you acknowledge that unless the property manager is notified within 24 hours of
check-in of any damage or cleaning concerns, then thereafter, all damages or concerns to the
Page 3 Renter Initials ________property during your stay will be your responsibility. Each property shall be inspected and
cleaned after your departure. The rental fee you have paid will provide for normal cleaning so
you can enjoy your vacation up to the last moment. If additional cleaning is required,
appropriate charges will be deducted from your security deposit at the rate of $25 per hour. We
ask that you leave the property in a neat condition including: all doors and windows closed and
locked; all air conditioners off; all keys returned to the office by check-out time; all breakage
reported to the office. Failure to adhere to this rule shall give the property manager the right to
deduct appropriate sums for the security deposit plus a $25 processing fee prior to returning
9. Wireless internet is provided in all properties.
10. What we supply: The property is equipped and set up as a fully furnished property that will
include bedspreads, linens, pillows, towels and a fully equipped kitchen.
11. What you should bring: Plan on packing your personal toiletry items. Since we provide only
a limited supply of toilet paper, paper towels to get you started on your first day of vacation,
you should plan on making a trip to the grocery store to replenish these items as you need
them. Full laundry facilities are included in the unit for your own use. We do not permit bath
towels or linens to be taken from the units, so please bring your own beach towels.
12. Maid Service: Maid service can be arranged for a fee of $25 per bedroom. This includes
linens & towels service, trash removal and general cleaning, which typically takes 3-4 hours.
13. Locked Areas for which tenants are not provided a key, such as owners personal storage areas,
are exempt from this rental agreement and are off limits. You will be required to vacate the
premises and forfeit the rental fee and security deposit for forced entry into these areas and
will be charged for damage and/or missing items. Some units have a safe with a combination
digit pad; each renter is able to program their own code during their stay. Please leave the safe
door open upon vacating the unit.
14. Tenant’s Liability: You agree to accept liability for any damages caused to the property (other
than normal wear and tear) by you or your guests, including, but not limited to, landscaping,
misuse of appliances and/or equipment furnished. If damages are in excess of the security
deposit being held, you agree to reimburse the property manager for costs incurred to repair or
replace damaged items.
15. Falsified Reservations – Any reservation obtained under false pretences will be subject to
forfeiture of advance payment, deposit and/or rental money and the party will not be permitted
16. Written Exceptions – Any exceptions to the above mentioned policies must be approved in
writing in advance.
17. In the unlikely event that the property manager is unable to deliver said property to you under
this lease agreement prior to occupancy because of fire, earthquake, other Acts of God, double
booking, delay in construction, sale of the property or any other reason whatsoever, you agree
that the property manager’s sole liability as a result of these conditions is a full refund of all
monies previously paid to property manager. Pursuant to the terms of this lease, you expressly
acknowledge that in no event shall the property manager be held liable for any consequential
or secondary damages.
18. Hold Harmless: Property Manager does not assume any liability for loss, damage or injury to
persons or their personal property. Neither do we accept liability for any inconvenience arising
from any temporary defects or stoppage in supply or water, gas, plumbing or electricity. Nor
will the Property Manager accept any liability for any loss or damage caused by weather
conditions, natural disasters, acts of God, or other reasons beyond its control.
Page 4 Renter Initials ________
19. Additional Terms or Conditions: The undersigned, for himself/herself, his/her heirs,
assignors, executors and administrators, fully releases and discharges Property Manager and
the Owner from any and all claims, demands and causes of action by reason of any injury or
whatever nature which has or have occurred, or may occur to the undersigned, or any of
his/her guests as a result of, or in connection with the occupancy of the premises and agrees to
hold Property Manager and the Owner free and harmless of any claim or suit arising there
20. Acknowledgement: I acknowledge that I have reviewed and understand the terms of this lease
and agree to be bound hereby.
21. I hereby apply to rent the above-described premises for the term and the conditions set forth. I
agree to abide by all rules and regulations pertaining to the rental property and will take
responsibility for the other occupants of the rental unit.
22. A security deposit shall be provided to the Property Manager at check in to cover any damage
or loss caused by me or my guests during our stay, over and above normal wear or tear.
Property Manager shall provide an itemized bill for all deductions. The balance after any
deductions shall be returned to Renter.
By signing below, I agree to all terms and conditions of this agreement.
Signature _________________________________________ Date ______________________